FAQ

Default solution folder, feel free to edit or delete it.

How much will this cost me?
While in public beta, you will only pay for the services you connect to TwHello - we won’t charge you anything! Once we are out of beta, existing TwHello us...
Sun, 18 May, 2014 at 8:45 PM
What is public beta?
Public beta means we know the software may still have some undiscovered bugs, so in exchange for helping us test through your usage, we will not charge you ...
Sun, 18 May, 2014 at 8:45 PM
Once I build an app, is there a way I can easily roll this out to my other clients?
Yes. There are two approaches that we recommend. 1) In your console, “copy” the master workflow for a client, make the necessary customizations and t...
Sun, 18 May, 2014 at 8:45 PM
Do I need my own Twilio account to use TwHello?
Yes, in order to use TwHello’s phone and messaging services, you will need to register for a Twilio account at https://www.twilio.com/try-twilio.
Sun, 18 May, 2014 at 8:45 PM
I already have a phone number. Can I use that?
Yes, you may port your US toll-free and local numbers number over to Twilio, just like any other telephone company. Currently, Twilio is not able to po...
Sun, 18 May, 2014 at 8:45 PM
How much does Twilio charge for usage?
You can see the most recent pricing at https://www.twilio.com/voice/pricing.
Sun, 18 May, 2014 at 8:45 PM
Wait, I already pay for Twilio usage! Why would I want to pay for TwHello, too?
We feel that TwHello offers real value to Twilio developers in how our infrastructure saves them so much time and money and extends the capabilities of Twil...
Sun, 18 May, 2014 at 8:45 PM
Hey, something went wrong! How do I debug my code?
In your development console, you can view exceptions and events for all your sub-accounts in the log files. Under “Develop,” click the “Open Log Viewer” bu...
Sun, 18 May, 2014 at 8:43 PM